Refund policy

Please choose carefully, as we do not offer refunds or returns. However, our 100% satisfaction guarantee ensures that every product you purchase from SexySkinz.com meets our highest quality standards.

As a medical-grade compression company, we adhere to FDA regulations and strict hygiene protocols. For sanitary reasons, we kindly ask that you keep your underwear on while trying on garments.

Our return policy is designed to protect both you and our products. While we don't offer cash or credit refunds, if your order arrives damaged or incorrect, we will work with you to ensure you receive the correct item.

For in-store purchases, please note that exchanges, returns, or refunds are not available once you've had the opportunity to try on the product. Additionally, online orders cannot be exchanged in-store.

If you're unsatisfied with your garment, we gladly offer exchanges or store credit within 72 hours of delivery for online purchases only. Please submit all requests through our portal: https://www.sexyskinz.com/a/return

All requests are subject to approval through our Request Portal.

Situations Where Requests May Be Denied

Even within the 3-day window, requests may be denied in the following cases:

- Products showing wear and tear (e.g., missing or cut tags).

- Items on sale or with price reductions.

- Requests submitted after the 3-day deadline.

- Products showing misuse, alterations, stains, or white markings.

- Final sale items.

- Recovery Accessories

- Abuse of SexySkinz policies.

Exchange Options

We offer two exchange options:

Instant Exchange: For color or size changes within the same style.
Store Credit: If you prefer to explore different options.

Please note: Customers are responsible for shipping charges for exchanges. Ship items using a traceable and insured method, and provide the tracking number within 48 hours after delivery.

Curbside Pickup

Online orders can be picked up from our locations, where you will have the opportunity to try them on. Please pick up your order within 7 days or your transaction will be canceled, and a restocking fee will apply. Exchange requests must be made within 24 hours of pickup.

Order Cancellation & Processing Fees

If you need to cancel an order, please note that a small payment processing fee (3.5% per transaction) will be deducted from your refund. This fee is kept by the payment provider and is not returned to us, so we kindly pass it along at cost. The remainder of your payment will be refunded in full.

Faulty Items

In rare cases of a manufacturing defect, contact us within 24 hours of delivery at info@sexyskinz.com, including photos of the defect. Claims submitted after 24 hours may not be approved.

If you have any questions, feel free to reach out at info@sexyskinz.com

SexySkinz Shapewear Fajas is a registered trademark of Azile Creations INC, USA.

Refund policy

Please choose carefully, as we do not offer refunds or returns. However, our 100% satisfaction guarantee ensures that every product you purchase from SexySkinz.com meets our highest quality standards.

As a medical-grade compression company, we adhere to FDA regulations and strict hygiene protocols. For sanitary reasons, we kindly ask that you keep your underwear on while trying on garments.

Our return policy is designed to protect both you and our products. While we don't offer cash or credit refunds, if your order arrives damaged or incorrect, we will work with you to ensure you receive the correct item.

For in-store purchases, please note that exchanges, returns, or refunds are not available once you've had the opportunity to try on the product. Additionally, online orders cannot be exchanged in-store.

If you're unsatisfied with your garment, we gladly offer exchanges or store credit within 72 hours of delivery for online purchases only. Please submit all requests through our portal: https://www.sexyskinz.com/a/return

All requests are subject to approval through our Request Portal.

Situations Where Requests May Be Denied

Even within the 3-day window, requests may be denied in the following cases:

- Products showing wear and tear (e.g., missing or cut tags).

- Items on sale or with price reductions.

- Requests submitted after the 3-day deadline.

- Products showing misuse, alterations, stains, or white markings.

- Final sale items.

- Recovery Accessories

- Abuse of SexySkinz policies.

Exchange Options

We offer two exchange options:

Instant Exchange: For color or size changes within the same style.

Store Credit: If you prefer to explore different options.

Please note: Customers are responsible for shipping charges for exchanges. Ship items using a traceable and insured method, and provide the tracking number within 48 hours after delivery.

Curbside Pickup

Online orders can be picked up from our locations, where you will have the opportunity to try them on. Please pick up your order within 7 days or your transaction will be canceled, and a restocking fee will apply. Exchange requests must be made within 24 hours of pickup.

Order Cancellation & Processing Fees

If you need to cancel an order, please note that a small payment processing fee (3.5% per transaction) will be deducted from your refund. This fee is kept by the payment provider and is not returned to us, so we kindly pass it along at cost. The remainder of your payment will be refunded in full.

Faulty Items

In rare cases of a manufacturing defect, contact us within 24 hours of delivery at info@sexyskinz.com, including photos of the defect. Claims submitted after 24 hours may not be approved.

If you have any questions, feel free to reach out at info@sexyskinz.com

SexySkinz Shapewear Fajas is a registered trademark of Azile Creations INC, USA.